that’s Oh My Fucking HELL!! for those of you not in the know.
i am so sick of the company that my domain is registered through right now it’s not even funny. they have pretty much killed my site for the past three weeks and it is still dead. (i’m writing this through a more direct path that my hosting provides in situations like these)
my current registration period was going to expire, and my hosting company started offering domain registration services that they didn’t offer when i got the webspace, so i wanted to switch over to them to make everything easier. so i pay for the domain service through them about two weeks before it was to expire, and they tried to switch it but it didn’t work, so they tried again, but the second try was too late and my name (iohelix.com) was now being held ransom (ok, not really, but that’s what it seems like). come to find out that there was a registrar-lock placed on my domain that nobody told me about, and i can’t remove it until i renew my subscription through my current company, so i finally give in and pay them what i need to to get it working…
still waiting…
its been a week now and i still have no control over my domain. the customer service they are providing is horrible, they have NO customer service on the weekends (?!?), no phone numbers that work, and the customer service they do provide is either wrong, or ambiguous (“don’t worry, we are getting in contact with department concerns”) WTF???
anyway, they finally figured out that somewhere along the line, the order got lost and they are currently working on it, but that’s what they’ve been saying this whole time, so we’ll see… anyway, just to let you all know, if your domain is registered through HostDime, Fariert, or any of their affiliate companies (except eNom, who is the actual registrar that HostDime is a reseller for), get out now!
just venting…
>( l8
more to come when my service is finally back up…